I did not go back and went to an ophthalmologist and got a new prescription. He said I should come back to adjust the bifocals. I left that Saturday but called on Monday and told the office I could not read with those contacts. He made me wear one set bifocals and although I explained I was not able to read with them he said I would adjust. It was upsetting that he said he was going to give me a prescription for what I needed rather than for what I wanted. I went there to get my glasses and contacts measured and left unhappy because the doctor decided that I should use bifocal contacts instead of univision which is what I have used for 25 years. Everyone who works for iGlasses four corners was friendly, professional, and helpful. David was able to put my new prescription in my glasses in 15 minutes, and while I waited they gave me a card to go buy a coffee next door on them. He recommended that I put a new prescription in my existing glasses frames since they were in fine shape (something no other doctor has recommended before, since they make money from selling frames) and gave me a rebate to make my contacts less expensive. Kellner remembered where I am at school, what I study, and quirks about my prescription. For example, today at my annual exam, after only having met me once before, Dr. However, when patients treat them with respect they respond in kind. Kellner speak animatedly and have little patience for people who break the rules of doctors office etiquette, say by arriving very late for appointments, not caring for your glasses or contacts, or not scheduling the proper appointment. Owners David and Judy Pollack and optometrist Dr. Their walls are lined with beautiful frames youd be hard-pressed to find elsewhere. IGlasses four corners is a small business for and by unique personalities. Your responses, however, reflect how you treat your customers in person though. SUGGESTION TO THE OFFICE - avoid debating the customers who posts reviews. Id call it an anomaly, but the SAME thing happened to my husband - he cant see well with the glasses he got and was not offered a solution. NOT HAPPY - especially since I could use the computer with them but couldnt look down to paper or up across the room - AND the reading portion of my other glasses still use eye strain. Chalking it up to my age as the reason my eye sight could no longer be corrected with a single pari, I went ahead and ordered lenses just for the computer, using some old frames to save $. told me I would need a separate pair of glasses for computer use, as Id "never be able to get good vision for distance, computer, and reading in one pair of glasses" (again - this has not been problem for me ever). (Note, this has happened with my previous optometrist, and they happily re-measured the lines on lenses where the prescription lines blend and ordered replacements.) NOT SO with this practice - when I went back to the office, after a few days adjustment period, the dr. BUT - when I got my glasses (blended lenses), I found that I wasnt able to read my computer screen nor read without tilting my head in awkward positions. I received helpful assistance with selecting frames, etc. The optometrist is funny/quirky, which I can see from the review doesnt resonate well with all customers, but I thought he was funny. I wanted to give my business to our new neighborhood business.
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